Last Updated: November 04, 2022
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CASA CHALATA A landmark since 400 years
Casa Chalata, a charming and affordable 2 bedroom vacation rental may be a landmark 400 years from now. But the landmark we are talking about is the 400 year old chalata tree at Punta el Custodio to which this property is named after.
This fig tree stands proudly next to our large community pool, only steps away from Casa Chalata. From the upper terrace, surrounded by palms and other trees, you can see the top of the Chalata tree, as well as the ocean.
Linen, (beach) towels, soap, shampoo, bottled water provided. Washing machine/dryer, books and boogie boards available.
About Villa Chalata
Villa Chalata has 2 levels. Downstairs are the 2 bedrooms, both with A/C and King size beds. One of the bedrooms has an en suite full bathroom, the other bedroom shares a full bathroom with the living room. A sofa/futon in the living room sleeps an extra 2 persons.
The downstairs living room is a perfect place to relax from the party upstairs, to read a book or watch a movie. The house comes with a daily private housekeeper, so you will have plenty of time to enjoy the house, the community pool and the impressive nature that surrounds us.
Paradise for surfers
The upstairs floor has a spacious sundeck with views to the ocean, a gas barbeque, and enough space to entertain. You will enjoy the refreshing sea breeze, after all, you are in hot Mexico! A second living room with a full kitchen, inside dining and sitting area, provides space if the breeze doesn’t cool you off enough.
A sofa bed and a full bath for 2 more guests in this upstairs living room make this house suitable for 8 persons. To make your vacation fully enjoyable, we suggest taking advantage of our additional meal plan, so you won’t have to cook, do shoppings or wash the dishes.
*The maximum number of guests for Villa Chalata is 8, but no more than 4 of them can be adult. The 2 futons in the downstairs and upstairs living rooms can be used as beds for 4 children, these are not fit for adults. The 2 downstairs bedrooms, each with a King size bed, is where 4 adults can sleep.
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This reservation policy is applicable for all bookings.
By requesting an online quotation, or by completing an online reservation/booking, or by placing your booking over the telephone, or by signing and posting/faxing a booking form, you accept these Terms and Conditions as a binding contract between Punta el Custodio Villa Rentals (abbreviated PECVR) on behalf of yourself and any other members of your party. PECVR cannot accept your booking without a signed booking form, or a completed online reservation, or an email request to reserve your villa or your verbal confirmation to proceed given over the telephone. A written/emailed confirmation sent to you by PECVR means PECVR has accepted your booking.
EMAIL ADDRESS AND TELEPHONE
It is vital that we have a valid email address. If you change this you should inform us immediately. We correspond by email. Once your booking has been made and we have received your deposit, all further correspondence is by email. We will also email you all of the information that you’ll require to get to the villa.
PAYMENT, RESERVATION AND DEPOSIT
After your booking request and confirmation that your requested dates for villa rental are available, we ask for a 50% deposit of the rental price. Once this deposit has been paid it secures your dates. We cannot guarantee any reservation until your deposit has been received. The remaining balance of the rental price, plus a $400 USD fully refundable security/damages deposit is due two calendar months before the rental start date. Bookings made less than two calendar months before the rental starts must be paid in full upon booking. You will be emailed a reminder for the balance and the date it is due to ensure payment is made in time. Payments are made by sending a cheque to the owner (not for Casa Sonrisa), at no extra cost, by depositing through Paypal to the owner (we require an extra payment fee of 4% when paid through Paypal).
SECURITY DEPOSIT
The security deposit of $400 USD for any villa, has to be paid 2 months before arrival and we require you (the client) to inform us of any serious damage or breakages caused during your stay, and a list of all breakages, stains, or damages in writing upon leaving. Where time permits we like to do a quick initial check of the property when you depart. We understand that sometimes this is not possible due to various time constraints; such as leaving for your flight time or our representative not being available. A full and detailed check will take place after your departure and before the next guest’s arrival. You will be advised of any faults or damages found after this detailed check (pictures will be taken if possible) and we will advise you as soon as possible about the cost of repair or replacement. Suitable time must be allowed for us to do this.
Anything damaged, spoilt or broken will be charged at the replacement cost. Any items having to be purchased will be replaced with ‘like for like’, of the same quality and standard. No ‘markup’ will ever be added.
The security deposit will be refunded after the property is fully cleaned and checked as detailed above, but within 7 days after departure. In the event the property internally/externally or its belongings, fixtures or fittings are damaged/broken in any way then charges will be deducted from the security deposit and any refund that may be due to the client will be undertaken after repair or replacement being made for the appropriate items. Should the security deposit not cover all the damage, repair or replacement caused, then we will request extra funds to make up the difference. You agree to cover such additional damage or replacement costs within 7 days of the notification of the extra costs.
CANCELLATION AND REFUNDS
For dates that do not fall in the 2 weeks with Christmas/New Years rates, the following cancellation policy applies: if you cancel your booking 60 days or more before your arrival date then we will refund the sums you have paid, less a $100 USD cancellation fee. If your notice of cancellation is received less than 60 days prior to your check-in date, you will forfeit all sums paid, except the damage deposit, unless we are able to re-rent the property to another guest at the same rate and during the same time period. If the property is rented we will only charge the $100 USD cancellation fee.
For dates that fall in the 2 Christmas/New Year weeks the following cancellation policy applies: If you cancel your reservation more than 120 days before arrival, 100% of your deposit will be refunded. If you cancel between 60 and 120 days before arrival, 50% of your deposit will be refunded. If canceled less than 60 days before arrival, you will be liable for 100% of the rental costs. Payment fees won’t be refunded.
No exceptions to this policy can be made for any reason, therefore holiday insurance with a cancellation policy to cover any such rare occurrence is strongly recommended.
CHANGES TO BOOKING AND PROPERTY AVAILABILITY
PECVR reserves the right to amend the booking dates. This may be due to several reasons, not limited to but including, war, adverse weather conditions, riots and or matters concerning participants safety, operational circumstances such as damage caused by fire, or the villa becoming unusable due to utility company work or lack of services, leaks, repair work or any other such reason. In these circumstances, the booking may need to be adjusted accordingly. PECVR is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes, but is not limited to, any extra hotel reservations or car rentals, or the cost of non-refundable airline tickets. Situations may arise which, in our opinion, make it necessary for us to alter the normal booking schedule. If you cannot accept the dates of any new booking that PECVR proposes then PECVR will refund monies you have paid for to us in full. We advise that your travel insurance covers holiday curtailment.
In the event, before your arrival or during your period of rental, your villa choice becomes unavailable or unusable for any reason we reserve the right to offer you an alternative property of the same level of quality and in a similar area, or to refund all monies paid to date and cancel the booking. We reserve this right in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Should PECVR successfully be able to offer you a similar property and location, a pro-rated refund for the difference will be refunded if the property offered is a lower rental cost for the same period. If PECVR is not able to find a similar property then a full refund of monies paid will be returned, or in the case that some time has been used already at the property before it becomes unavailable then a pro-rata refund will be given. This constitutes the maximum liability of PECVR. PECVR is not responsible for any other expense or costs incurred including rearranging or canceling flights or car hire. We strongly recommend holiday insurance cover.
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Peak Season Includes Weekends, National Holidays and Other Festivals |
Terry M.
Casa Chalata was absolutely excellent. Combined with the food/service package it was the best vacation spot my friends and I have been to. The landscaping in the enclave is beautiful! The Playa Tortugas just steps away was like having your own deserted tropical beach! Totally relaxing. The house was really comfy especially the upstairs kitchen/patio. The food service was more than we expected. Plenty of everything and with a nicely varied menu. Cynthia our chef was simply wonderful and sweet. Ismael the concierge was always available to provide help with everything from tours to a selection of wines. Thanks to everyone on staff and also to jeffry the owner for all his tips on the area. Hope to go back soon. We’re telling all our friends to check it out and would certainly recommend this Casa to all.
Nancy B.
I agree with all of the other reviews on this site. Casa Charlata was perfect for us. We were traveling with another adult couple and the layout of the house was great. If you wanted to be together, the entire upstairs indoor/outdoor kitchen and dining was a perfect place to enjoy the company. If you wanted solitude, head downstairs to the cool and quiet bedrooms. The gatehouse staff were exceptionally helpful and had everything we needed. We purchased the meal plan and couldn’t have been happier. I would definitely recommend it. The food is fresh, really well prepared and abundant. We didn’t want for anything. From a size perspective, Chalata was great for 4 adults. It could have accommodated 2 small children, but I wouldn’t do more than that. There are other properties within the community that might be better suited for large families or groups. If you’re traveling with a big group, I would definitely recommend renting a few of the properties. They are all close to one another and the community pool and nearby beach are a great place to meet up. The community is pretty secluded–as mentioned by other reviewers–but there are two great towns within a 30-minute drive in opposite directions. Zacualpan, mentioned by another reviewer has everything you need and San Blas is even bigger. Neither is over-run by tourists, so you get an authentic Mexican experience. All of the nearby beaches are great, not too crowded, but have everything you want for a beach outing. The house and grounds were meticulously cared for. The showers were hot and strong. The food was outstanding. The community pool was great. I can’t recommend this place enough if you are looking to enjoy a relaxing vacation in Mexico that is luxurious except for the cost. Go!!
Jeremy O.
Everything from the gate of entry to the compound was impressive. The people that work to maintain the compound and help the visitors are also great. The house just steps away from the ocean. Walk down a 1-minute path and you are at the top of a rustic well-designed staircase to the beach. The house layout was good for relaxing while others are in the detached kitchen and patio if they wanted to be more lively. If you want to go fishing by boat or horseback riding on the beach, just contact the front office and they can set all that up for you. The boat people for fishing were on time and really nice, and the horseback riding group the same. I really relaxed and had a great trip overall. Thanks again!
Katie B
The pictures of this beautiful place, while lovely, don’t begin to show how gorgeous this home and the property surrounding it really are. I was blown away by how secluded and private the compound was, and by how excellent we were treated while we were visiting. The people who work on the grounds are so friendly, and the massive amounts of food they cooked for us were excellent! I received two wonderful hour-long massages during my week-long stay, both from Cinthia, and they were amazing. There are plenty of fun activities to do off the grounds too, like fishing and horseback riding, but it was just as nice soaking up the sun by the beautiful pool that overlooks the ocean! Even though we were tucked away, there were amenities very close by if needed; Zacualpan was the nearest little town, and we went in to dine out, pick up groceries, and grab some delicious ice cream! Oh, and there was a great little market right up the street for any little things you want to pick up (and their chicken tortas were awesome!). There really is no need to even leave the grounds if you don’t want to; everything you need can be provided just by asking the friendly staff at the gatehouse. You don’t have to clean on this vacation; the staff was always there to clean up before you could even get to it! There was a wi-fi service available at the gatehouse as well, so if you need to check email, it’s no problem. The house and grounds are extremely well taken care of; all of the plants surrounding the homes are so beautiful, you really feel like you are in a little paradise. I highly recommend this vacation home; it was the best, most relaxing vacation I have ever taken! PS: take the boat ride and do some fishing and whale watching! It was an awesome experience!
